gogojii Privacy Policy

1 Introduction

gogojii.net ("gogojii," "we," "us," or "our") is an online casino and sports betting platform serving Filipino players across the Philippines. We are committed to protecting the privacy and personal data of every member who registers, completes the gogojii Login process, or otherwise interacts with our platform.

This Privacy Policy describes how gogojii collects, processes, stores, shares, and protects personal information in connection with the use of the gogojii platform, accessible at https://gogojii.net. It applies to all registered members, visitors to the platform who have not yet registered, and individuals who contact gogojii's customer support.

This Privacy Policy is drafted in compliance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By creating a gogojii account, completing the gogojii Login, or continuing to use the platform after this policy is made available to you, you acknowledge that you have read and understood how your personal data is processed as described in this document.

This Privacy Policy should be read together with gogojii's Terms & Conditions, which also contain provisions relevant to the processing and security of your personal data. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail.

2 Personal Data We Collect

gogojii collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party service providers involved in delivering our services. The categories of personal data we collect include:

2.1 Registration & Identity Data

When you create a gogojii account, we collect your full legal name, date of birth, residential address in the Philippines (including barangay, city or municipality, and province), a valid email address, and a mobile phone number. This information is required to create and maintain your account and to fulfill our Know Your Customer (KYC) obligations.

2.2 KYC & Verification Documents

To comply with anti-money laundering regulations and to verify that you meet the 21+ age requirement, gogojii may request copies of government-issued identity documents such as a Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, or other documents acceptable under Philippine regulations. We may also request proof of address such as a utility bill or bank statement issued within the last three months.

2.3 Financial & Transaction Data

gogojii collects information related to your deposits and withdrawals, including the payment method used (GCash, PayMaya, BDO, BPI, Metrobank, or cryptocurrency wallet address), transaction amounts in Philippine Peso, transaction timestamps, and transaction reference numbers. We do not store full credit or debit card numbers on our servers; payment card data is handled directly by our PCI-DSS compliant payment processors.

2.4 Gaming Activity Data

We collect records of your gaming activity on the gogojii platform, including games played, bet amounts, win and loss records, session durations, and wagering history. This data is used for platform operation, dispute resolution, responsible gaming monitoring, and regulatory reporting purposes.

2.5 Technical & Usage Data

When you access gogojii, we automatically collect certain technical information including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited within the platform, time spent on pages, and clickstream data. This information helps us optimize the platform's performance and detect unusual activity that may indicate unauthorized access or fraud.

2.6 Communications Data

If you contact gogojii's customer support via email, live chat, or any other channel, we retain records of those communications — including the content of your messages, the date and time of contact, and the resolution outcome — for quality assurance, training, and dispute resolution purposes.

3 How We Use Your Personal Data

gogojii uses the personal data we collect strictly for the following defined purposes:

gogojii does not use automated profiling or algorithmic decision-making that produces legal or similarly significant effects on your account without human review. Decisions regarding account suspension, bonus forfeiture, or withdrawal holds that are flagged by automated systems are always reviewed by a human compliance officer before action is taken.

4 Legal Basis for Processing

Under the Philippines Data Privacy Act of 2012, gogojii processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, KYC information, and transaction data is necessary to enter into and perform the contract between you and gogojii as governed by our Terms & Conditions. Without this processing, gogojii cannot operate your account or provide services to you.
• Legal Obligation: gogojii is required by Philippine law and applicable gaming regulations to collect and retain certain categories of personal data, including identity verification documents and transaction records, for anti-money laundering compliance, regulatory reporting, and tax purposes. This processing is mandatory and cannot be opted out of while you remain a registered member.
• Legitimate Interest: gogojii processes technical and usage data on the basis of our legitimate interest in maintaining platform security, preventing fraud, improving service quality, and detecting account abuse. We apply appropriate safeguards to ensure this processing does not override your fundamental privacy rights.
• Consent: Where gogojii seeks to process your personal data for purposes not covered by the above bases — specifically for marketing and promotional communications — we will obtain your prior, freely given, specific, and informed consent. You may withdraw this consent at any time without affecting any other processing based on different legal grounds.

5 Data Sharing & Disclosure

gogojii does not sell your personal data. We share personal data only in the following limited circumstances:

5.1 Service Providers

gogojii works with third-party service providers who process personal data on our behalf to deliver the gogojii platform and its services. These include payment processors (GCash, PayMaya, BDO, BPI, Metrobank, and cryptocurrency payment gateways), identity verification and KYC service providers, cloud hosting and data storage providers, and customer support platform providers. All service providers are required to enter into data processing agreements with gogojii that restrict their use of your data to the specific services they provide and require them to maintain appropriate security standards.

5.2 Game Content Providers

gogojii's casino games are provided by licensed game suppliers including JILI, Pragmatic Play, PG Soft, and Evolution Gaming. These suppliers may receive limited game session data — such as bet amounts and game outcomes — as part of the technical process of delivering game content to your device. Game suppliers do not receive your identity documents, full financial records, or contact information.

5.3 Regulatory & Law Enforcement Authorities

gogojii will disclose personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required to do so by law, court order, regulatory direction, or in connection with the investigation of fraud, money laundering, or other illegal activity. gogojii will cooperate with the National Privacy Commission (NPC) in the exercise of its regulatory functions under RA 10173.

5.4 Business Transfers

In the event that gogojii undergoes a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred to the successor entity as part of that transaction. We will notify registered members of any such transfer via the email address on file before your data is transferred to an entity with materially different privacy practices.

6 Cookies & Tracking Technologies

gogojii uses cookies and similar technologies (local storage, session storage, pixel tags) on the platform. These technologies serve the following specific functions:

• Session Cookies: Strictly necessary cookies that maintain your authenticated session following gogojii Login. These cookies expire when you close your browser or log out. Disabling these cookies will prevent you from using the platform.
• Preference Cookies: Cookies that remember your platform settings such as language preference, game lobby view mode, and notification preferences. These improve your experience but are not strictly necessary.
• Analytics Cookies: First-party analytics cookies that help gogojii understand aggregate usage patterns — such as which games are most popular and where users experience technical difficulties — so we can improve the platform. This data is processed in aggregated and anonymized form and is not linked back to your individual identity.
• Security Cookies: Cookies used to detect suspicious login behavior, bot activity, and other security threats. These are strictly necessary for platform security.

gogojii does not use third-party advertising cookies, retargeting pixels, or any tracking technology designed to follow your activity across websites other than gogojii.net. You may manage cookie settings through your browser. Blocking strictly necessary cookies will impair your ability to log in and use the platform.

7 Data Retention

gogojii retains your personal data for as long as your account remains active and for a defined period following account closure, in accordance with our legal obligations under Philippine gaming regulations and the Data Privacy Act.

• Account and Identity Data: Retained for a minimum of five (5) years following account closure, as required for anti-money laundering compliance and regulatory audit purposes.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, or longer if the transaction is the subject of an ongoing investigation or dispute.
• KYC Documents: Retained for five (5) years following account closure or the completion of the KYC review process, whichever is later.
• Customer Support Communications: Retained for two (2) years from the date of the communication, unless the communication relates to an unresolved dispute or regulatory matter, in which case it is retained until the matter is fully resolved.
• Technical and Usage Data: Aggregated analytics data is retained indefinitely in anonymized form. Raw IP and device log data is retained for a maximum of ninety (90) days unless flagged for security investigation.
• Marketing Consent Records: Retained for three (3) years from the date consent was given or withdrawn, as evidence of your consent status.

Upon expiry of the applicable retention period, gogojii will securely delete or anonymize your personal data in a manner that prevents reconstruction of the original information.

8 Data Security

gogojii implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security measures include:

• AES-256 encryption for personal data stored in our databases;
• TLS 1.3 encryption for all data transmitted between your device and the gogojii platform;
• Strict access controls and role-based permissions limiting access to personal data to authorized personnel only;
• Multi-factor authentication requirements for gogojii staff accessing internal systems containing personal data;
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified security professionals;
• Intrusion detection and anomaly monitoring systems that operate continuously;
• Documented incident response procedures to address data breaches promptly and in compliance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gogojii will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected members without undue delay, in accordance with RA 10173 and NPC Circular 16-03.

While gogojii takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You also play an important role in keeping your account secure by maintaining a strong, unique password for your gogojii Login and not sharing your credentials with others.

9 Your Data Privacy Rights

As a data subject under the Philippines Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gogojii:

To exercise any of the above rights, please submit a written request to gogojii's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." gogojii will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days. In complex cases, this period may be extended by an additional thirty (30) days with notice to you.

gogojii will require identity verification before processing a data rights request to ensure that we do not disclose or delete information on the basis of a fraudulent request. You will be asked to confirm your identity using the same information associated with your registered account.

10 Cross-Border Data Transfers

gogojii's primary data infrastructure is located within or in close proximity to the Philippines market. However, some of our third-party service providers — including cloud infrastructure providers and game content suppliers such as JILI, Pragmatic Play, PG Soft, and Evolution Gaming — may process or store certain categories of your personal data on servers located outside the Philippines.

Where such cross-border transfers occur, gogojii ensures that:

• The receiving country or organization provides an adequate level of data protection, or appropriate safeguards are in place such as contractual data processing agreements that incorporate the data protection standards required by RA 10173;
• The transfer is limited to the minimum data necessary for the service provider to perform their specific function;
• Cross-border transfers are covered by gogojii's data processing agreements, which require overseas recipients to handle personal data in accordance with Philippine data protection standards;
• Any transfer is registered with or reported to the National Privacy Commission where required by NPC regulations.

If you would like more information about the specific cross-border transfers applicable to your personal data or the safeguards in place, you may contact our Data Protection Officer at [email protected].

11 Children & Minors

The gogojii platform is strictly for individuals who are 21 years of age or older in accordance with Philippine gaming regulations. gogojii does not knowingly collect personal data from individuals under the age of 21, and the platform is not directed at, designed for, or marketed to minors in any way.

If gogojii discovers or has reasonable grounds to believe that a member is under 21 years of age, we will immediately suspend that account, void any pending bets, and initiate a review of any balance held in the account in accordance with applicable regulations. The member's personal data will be retained only for as long as necessary to fulfill our regulatory obligations and will then be securely deleted.

If you are a parent or guardian and believe that a minor may have created a gogojii account, please contact our customer support team immediately at [email protected]. We take these reports very seriously and will investigate and act promptly.

12 Changes to This Privacy Policy

gogojii reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, gogojii will:

• Update the "Last Updated" date displayed at the top of this Privacy Policy page;
• Notify registered members via the email address associated with their gogojii account at least fourteen (14) days before the revised policy takes effect, where the changes are material;
• Display a prominent notice on the gogojii platform for at least fourteen (14) days following the publication of material changes.

Your continued use of the gogojii platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with the changes, you may request account closure as described in gogojii's Terms & Conditions. We encourage you to review this page periodically to stay informed of how gogojii protects your personal data.

13 Contact & Data Protection Officer

gogojii has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippines Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests related to this Privacy Policy or to the processing of your personal data by gogojii, please contact us through the following channel:

You also have the right to bring any unresolved privacy concern directly to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.